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Join me if you want to make extra money.. I will teach you to generate money through online business..
Seri Kembangan
No.2, Jalan Equin,
Bandar Putra Permai,
43300 Seri Kembangan Preview IRC (Sabtu 9pm)
What if the customer does not have enough points in the membership card to pay for the purchase?
As a member, he/she will get the privilege of getting a 5% discount even though there is not enough points for a purchase.
If IRC is to terminate my contract, will they reimburse me?
IRC does not normally terminate a contract unless the merchant has broken or abused the terms and conditions set. In that case, IRC will not be responsible for any reimbursement.
How soon can things be set up for me to begin this program?
14 working days
How soon can I see changes in my business revenue?
It depends solely on the products and services rendered. IRC is only responsible for generating consumers and not any sales target.
How soon will I see my establishment's information up in the web?
14 working days.
Is the POS system on rental basis and that I have to pay for the use of equipment every month?
It is a onetime charge which has been included in the initial payment of packages.
Are there any extra charges for countries outside of Malaysia?
There are possible charges. IRC has NOT confirmed on the amount as of yet.
Do I have to pay for installation charges for the equipment?
No. It is a onetime charge which has been included in the initial payment of packages.
Who do I call if my POS system is down?
The POS system normally will not have issues as it’s a new “Touch and Pay” system. However, should any abnormities happen, you would need to get in touch with Nit Pos, the company which has set up the POS system.
What is the turnaround time for troubleshooting or to get a technician to come to the establishment?
Nit Pos will take every reasonable effort to attend to your business in 3-7 working days.
Do I have to pay for troubleshooting?
It depends on the cause of malfunction. It will be analyzed by Nit Pos and will feedback if there are any charges for their services.
I do not like the way how my ad is displayed in IRC Merchants' website. Who do I call to change it?
IRC follows the standard format set. However, if can change the format by using the DIY (Do It Yourself) interface.
Do I have to provide the description of my establishment to IRC to be put in the web? Or can IRC do it for me?
You can upload that information using the DIY interface.
Do I provide the maps to my establishment or can IRC do it for me?
You can upload that information using the DIY interface.
Who will guide me to use the POS system?
Nit Pos will be able to assist.
Can any person access this POS system? How about security issues?
Nit Pos will explain everything during the initial setup.
Can I change my package from 15,000 to 6,000 or vice versa after 3 months of service?
IRC welcomes any upgrades. However, IRC will normally advice against any downgrades. If you would like to upgrade your package, you’d need to sign up for a new package and pay for the new package amount.
I'm dissatisfied with the program and it has only been 2 weeks. Can I request for a refund?
IRC will not be responsible for any reimbursement because of dissatisfaction. However, IRC will use every reasonable effort to satisfy your expectations and requests.
If I'm outside Malaysia, how long will it take to get a technician to come to my establishment if my POS is down?
As of now, IRC has no ETA. Once IRC has confirmed the ETA, it will be announced.
Will IRC reimburse me for any possible sales loss due to a malfunctioned POS system?
IRC will not be held responsible for any loss of sales. However, IRC will take every reasonable effort to resolve the malfunctioned issue with Nit Pos.